djbaji Privacy Policy — Your Information Is Safe with Us
djbaji's complete and transparent commitment to collecting, using, and protecting your personal information is outlined here in full detail.
Table of Contents
1Introduction and Applicability
djbaji is a safe and reliable online gaming platform operating for users in Bangladesh. This privacy policy applies to all visitors and users of our website djbaji.cam.
This policy describes in detail what types of information we collect about you, how we use that information, in what circumstances we may share it with third parties, and what steps we take to protect your information. By using our services, you are considered to have given your consent to the terms of this privacy policy.
If you disagree with any part of this privacy policy, please refrain from using our platform and contact us. We are always ready to address your concerns.
2What Information We Collect
djbaji collects the following types of information to operate its services smoothly:
2.1 Personal Identification Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID card or passport details (for identity verification purposes)
2.2 Financial Information
- Payment method details (bKash, Nagad, Rocket, or bank account number)
- Transaction history
- Deposit and withdrawal details
2.3 Technical Information
- IP address
- Browser type and version
- Device information (operating system, screen resolution)
- Date and time of website access
- Pages visited
2.4 Usage Information
- Gaming history and activity
- Preferred games and betting patterns
- Customer service communication records
- Information on participation in promotional offers
3How We Collect Information
djbaji collects your information through various methods. Keeping you aware of these methods is part of our transparency policy.
3.1 Information Provided Directly
We collect information you provide directly during account registration, filling out verification forms, managing payments, or contacting customer support.
3.2 Automatic Data Collection
When you visit our website or use our app, certain information is collected automatically through cookies, log files, and similar technologies. This includes IP address, browsing activity, and device details.
3.3 Information Received from Third Parties
Some information may be received through identity verification services or payment processing companies. In such cases, we only accept information that is necessary for operating our services.
4Purpose of Using Information
djbaji uses your information only for the following lawful and specific purposes:
- Account management and verification: For registering your account, verifying your identity, and confirming your age.
- Processing financial transactions: For completing deposit and withdrawal requests quickly and accurately.
- Providing customer support: For quickly and effectively resolving your questions, complaints, or issues.
- Ensuring security: For preventing fraud, money laundering, and unauthorized access.
- Responsible gaming: For monitoring your gaming behavior to identify potentially harmful patterns and provide support.
- Service improvement: For analyzing user experience to improve the quality of the platform.
- Promotional communication: For informing you of bonus offers and important updates based on your consent.
- Legal compliance: For staying in line with applicable laws and regulations.
Your information will not be used for any purpose other than those stated above.
5Data Storage and Security
djbaji gives the highest priority to protecting your personal information. We apply industry-standard security measures as follows:
5.1 Technical Security Measures
- SSL Encryption: Our entire website and application is protected by SSL (Secure Socket Layer) encryption technology. As a result, all information exchanged between you and our servers remains completely secure.
- Data Encryption: Stored sensitive information is kept in encrypted format to prevent unauthorized access.
- Firewall and Anti-Malware: Our servers are protected by advanced firewalls and security software.
- Regular Security Audits: The security of our systems is regularly reviewed by an expert team.
5.2 Organizational Security Measures
- Only authorized staff have access to personal information.
- Employees receive regular training on data protection.
- Strict controls and logging systems are in place for data access.
5.3 Data Retention Period
Your information will be retained for as long as your account is active or as needed to provide our services. Some information may need to be retained for a longer period due to legal obligations. Unnecessary information is securely deleted after an account is closed.
6Sharing Information with Third Parties
djbaji never sells or rents your personal information to others. However, information may be shared with specific third parties in limited circumstances:
6.1 Service Provider Partners
Trusted service providers handling payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure management may have access to certain information. These partners operate under strict confidentiality agreements.
6.2 Legal Obligations
Information necessary to fulfill court orders, government directives, or requirements under applicable law may be provided to the relevant authorities. In such cases, we supply only the minimum information required.
6.3 Fraud and Scam Prevention
If there is suspicion of a security threat, fraud, or money laundering, information may be shared with the relevant investigative agencies.
Outside of the above, your information will not be shared with any third party without your prior consent.
7Cookies and Tracking Technology
Our website uses cookies and similar technologies to function properly and to improve your browsing experience.
7.1 Types of Cookies
- Essential Cookies: These are necessary for the core functionality of the website. They are used to maintain your login state and ensure security.
- Functional Cookies: These cookies are used to remember your preferences and settings, such as language selection or display settings.
- Analytics Cookies: These cookies are used to understand which parts of the website are used most and to improve the platform.
7.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.
8Your Rights
As a djbaji user, you have the following rights over your personal information:
- Access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of that information.
- Correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
- Deletion Request: In certain circumstances you may request that your personal information be deleted, though it may not always be possible to delete all information due to legal obligations.
- Objection to Processing: You may object to the use of your information for specific purposes, particularly in the case of marketing communications.
- Withdrawal of Consent: If you have previously given consent for your information to be processed for a specific purpose, you may withdraw that consent at any time.
- Filing a Complaint: If you have any complaint about our data protection practices, please contact us directly.
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will process your request as soon as possible.
9Protection of Minors
djbaji's services are for individuals aged 21 and above only. We do not knowingly collect information from minors. Age verification is mandatory during the registration process.
If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the associated information. If a parent or guardian suspects that their minor child is using our platform, please contact [email protected] without delay.
To learn more about responsible gaming and the protection of minors, please read our Responsible Gaming page.
10Policy Changes
djbaji reserves the right to update or change this privacy policy as needed. For any significant changes, we will:
- Publish the updated policy on this page and change the "Last Updated" date.
- Send a notification email to registered users.
- Clearly announce the changes on the platform.
If you continue using our platform after a revised policy is published, you will be considered to have agreed to the new policy. If you have any questions about policy changes, please contact us.
11Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us through any of the methods below. Our data protection team is always ready to assist you.
For more information, please read our Terms & Conditions and Responsible Gaming page.